In line with its
mandate to enrich the lives of customers through efficient and prompt delivery
banking services, Sterling Bank has concluded the upgrade of its information
technology infrastructure.
About 24 months back, the bank had commenced the upgrade of
its core and subsidiary systems, transiting to more robust, agile and flexible
platforms that are more adaptable to the dynamic banking needs of customers and
position the Bank for long term sustainable growth.
In a statement, it noted that the decision to upgrade the IT
infrastructure was informed by the need to improve the service delivery of the
“one-customer” bank, adding that the upgrades would see the lender improve on
customer experience.
“Sterling Bank would continue to demonstrate its commitment
to enhancing customer experience in the provision of quality banking services
as evidenced by its adoption of one of the best core banking software in the
world.
“The decision is in line with global best practice and this
will place our institution at par with other global financial institutions.
This will also enhance the Bank’s transaction processing
capacity and speed,” the statement said.
No comments:
Post a Comment